ALSC Responsibilities
The Autonomy License Sales Consultant is responsible for identifying qualified prospective licensees, developing the professional relationship, explaining Autonomy and CTPS accurately, addressing questions and objections, maintaining disciplined follow-up, and advancing the relationship from first contact through completed sale.
Prospect, Sell and Close
The ALSC is the salesperson and closer. The role begins with identifying and contacting qualified professionals and continues through discovery, education, relationship development, objection resolution, follow-up, and the prospect's decision to complete the license purchase.
This is not an appointment-setting or lead-generation position. The ALSC is expected to understand the prospect's practice, objectives, concerns, and decision criteria and then communicate the professional and business value of the CTPS Course Instructor License clearly enough to move the relationship toward a decision.
Own the Complete Prospect Relationship
The ALSC remains the prospective licensee's direct sales contact throughout the process. The consultant conducts the conversations, explains approved information, answers questions within established authority, addresses objections, follows up, and guides the prospect through the remaining steps until the transaction is complete.
Responsibility is not transferred simply because a prospect reaches the documentation or payment stage. The ALSC continues managing the relationship and remains responsible for moving the sale forward while using internal Autonomy resources when exact information or documentation is required.
Prospect Development Records
The Prospect Development Record is the official, updateable record of the relationship an ALSC develops with a prospective licensee. It documents substantive work such as conversations, meetings, information provided, questions answered, objections addressed, follow-up completed, commitments obtained, and other activity that advances the sale.
When more than one ALSC has worked with the same prospect, commission credit is determined by the most valuable documented contribution to the relationship—not automatically by first contact, last contact, or the person who happens to complete the final transaction step.
Work With the Senior Autonomy License Consultant
The ALSC and Senior Autonomy License Consultant work together internally, but they perform different functions. The ALSC owns the sales relationship. The Senior ALC works behind the scenes to provide official license agreements, documentation, payment procedures, eligibility verification, policy information, and authoritative licensing clarification.
When a prospect asks a detailed question involving an agreement, policy, eligibility requirement, payment procedure, or another matter requiring exact interpretation, the ALSC obtains the authoritative answer internally and then returns to the prospect. The Senior ALC supports completion of the transaction without replacing the ALSC as the salesperson.
Communication and Authority Standards
ALSCs must represent Autonomy using current approved information. Personal assumptions, outdated materials, unsupported claims, and remembered details should never be presented as official information. When an answer is uncertain, the correct response is to verify it internally and then provide the prospect with the accurate information.
Consultants should correct errors promptly, avoid guarantees, refrain from speculating about future company decisions, respect the prospect's timing, recognize poor fit, and protect professional trust throughout the relationship. The objective is informed, credible selling rather than pressure-based closing.
Build and Manage a National Prospect Pipeline
ALSCs develop their own professional contacts, referral sources, and business relationships. Leads and appointments are not assigned, and there is no fixed geographic territory. Consultants may develop qualified professional relationships nationally through telephone, email, video, networking, referrals, digital outreach, industry events, and in-person communication.
The position requires self-direction, consistent prospect development, organized follow-up, and the discipline to maintain a productive pipeline without assigned shifts, required call volume, or continual day-to-day supervision.